Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), users of this website are informed about the processing of their personal data.

Data Controller

Identity: Gowi Customer Centricity SL (Akuyari)
Tax ID: B02883718
Email: hola@akuyari.com

Purpose of Processing

The personal data collected through the contact forms on this website will be processed for the purpose of managing and responding to queries, requests, or messages submitted by users.

If a newsletter service is launched, the data may be used to send commercial communications related to the studio’s activities and services, always with the user’s express consent.

Legal Basis for Processing

The legal basis for processing the data is:

  • The consent of the data subject, granted when submitting the contact form.
  • The implementation of pre-contractual measures, when the user requests information about the services offered.

Data Retention

Personal data will be retained indefinitely while there is a mutual interest in maintaining the relationship, unless the user requests its deletion.

In the case of newsletter subscriptions, the data will be retained until the user requests to unsubscribe.

Data Recipients

Data will not be transferred to third parties, except where required by law.

The email service used to receive messages is provided through Ionos, a provider located in the European Union.

User Rights

Users may exercise the following rights recognized by data protection regulations at any time:

  • Right of access to their personal data.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure of data when it is no longer necessary or when the data subject withdraws consent.
  • Right to object to the processing of their data.
  • Right to restriction of processing in certain circumstances.
  • Right to data portability.

To exercise these rights, the user must send a written request, together with a copy of a document proving their identity, to the email address hola@akuyari.com.

The user also has the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that the processing of their data does not comply with current regulations.

Security Measures

The Data Controller will apply the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the data, and the risks to which it is exposed.

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